JONATHAN MUKU

HR Generalist & Operations Leader

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Bloack A, Flat 4, Benue Court, Gadawa Housing Estate, Gaduwa, Abuja, NG

About

Jonathan Muku is a seasoned administrative and operations professional with over a decade of experience in the public sector, specializing in HR, data management, and strategic support. His expertise in optimizing workforce planning, streamlining administrative processes, and leveraging data for performance enhancement positions him to drive efficiency and achieve organizational objectives in complex environments. He excels at cultivating strategic relationships and delivering high-impact results.

Work Experience

Principal Administrative Officer

NATIONAL COUNCIL FOR ARTS AND CULTURE (NCAC)

Jan 2023 - Jun 2024

Abuja, Nigeria, NG

Currently leading strategic administrative and HR initiatives, leveraging data analytics to optimize workforce planning and enhance operational performance for the National Council for Arts and Culture.

  • Assisted the Director (HRM) in handling Staff Verification Exercises, ensuring compliance and accurate personnel records for the Council.
  • Evaluated and collated critical information for Workforce Planning & Budgeting, providing data insights that supported strategic resource allocation for the Council.
  • Administered processes for appointment, promotion, and discipline, ensuring strict adherence to established regulatory frameworks and maintaining organizational integrity.
  • Liaised with the Federal Ministry of Arts, Culture, Tourism, and the Creative Economy, along with sister parastatals, to manage information, develop systems, and compile reports, identifying trends to enhance performance.
  • Developed and implemented business administration systems, databases, and recording systems to streamline operational delivery and improve data accessibility.
  • Cultivated and maintained long-standing professional and strategic relationships with stakeholders, fostering enduring partnerships and favorable working conditions.

Senior Administrative Officer/Personal Assistant

NATIONAL COUNCIL FOR ARTS AND CULTURE (NCAC)

Jan 2020 - Dec 2022

Abuja, Nigeria, NG

Managed comprehensive administrative and HR support, streamlining operations and facilitating effective communication for senior leadership within the National Council for Arts and Culture.

  • Assisted the Director (HRM) in managing Staff Verification Exercises, ensuring compliance and accurate personnel documentation.
  • Evaluated and collated information for Workforce Planning & Budgeting, providing essential data for strategic resource allocation.
  • Administered processes related to appointment, promotion, and discipline, ensuring adherence to established regulatory frameworks.
  • Managed personnel costs, scheduled appointments, organized calendars, and booked travel arrangements, significantly enhancing executive efficiency.
  • Drafted letters, memos, and meeting minutes, and maintained contact lists and databases, ensuring seamless communication and accurate record-keeping.
  • Provided comprehensive administrative support, including data entry, email management, and document preparation, optimizing workflow for senior staff.

Administrative Officer

NATIONAL COUNCIL FOR ARTS AND CULTURE (NCAC)

Jul 2013 - Dec 2019

Abuja, Nigeria, NG

Managed pension administration and financial records, ensuring compliance and efficient operations for staff entitlements and benefits at the National Council for Arts and Culture.

  • Prepared and maintained up-to-date Nominal Rolls for staff members, ensuring accurate record-keeping for organizational planning and compliance.
  • Collated comprehensive information for staff due for retirement, facilitating timely processing of entitlements and benefits.
  • Recorded all transactions in the Pension Unit Cash Book, ensuring financial transparency and accurate accounting for pension disbursements.
  • Prepared schedules for retiree payments, ensuring timely disbursement of entitlements, benefits, and pensions to beneficiaries.
  • Maintained current and compliant financial records, monitoring and addressing variances through detailed analysis to ensure fiscal integrity.
  • Collected data, input records, and protected electronic files, safeguarding sensitive information and ensuring data integrity.

Administrative Assistant/Corp Member

RURAL DEVELOPMENT AGENCY (RUDA)/NATIONAL YOUTH SERVICE CORP (NYSC)

Jul 2011 - Jun 2012

Calabar, Nigeria, NG

Provided critical administrative support, managing sensitive documents and optimizing information flow for efficient operations at the Rural Development Agency during national service.

  • Secured official, personal, and secret files, ensuring confidentiality and integrity of sensitive organizational information.
  • Safeguarded and disseminated information upon request, maintaining controlled access and efficient information flow.
  • Maintained accurate track records and movement of files within the organization, enhancing document traceability and operational efficiency.
  • Organized files alphabetically in cabinets and archives, significantly improving document retrieval efficiency.
  • Executed a comprehensive record filing system that improved document organization and management.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions, ensuring smooth project execution.

Education

Business Administration

NASARAWA STATE UNIVERSITY, KEFFI

Sep 2006 - Dec 2010

Keffi, Nigeria, NG

Courses

  • Organization and Administrative Theory
  • Financial Management
  • Management Information System

Volunteer

Secretariat Sub-Unit Leader

LIVING FAITH CHURCH, DURUMI

Mar 2023 - Mar 2025

Abuja, Nigeria, NG

Led operational planning and performance management for the Secretariat Sub-Unit, ensuring strategic alignment and efficient activity coordination.

  • Led operational planning and decision-making for the sub-unit, aligning activities with strategic objectives and enhancing overall effectiveness.
  • Scheduled and conducted quarterly performance reviews using Key Performance Indicators (KPIs), driving accountability and continuous improvement within the team.
  • Coordinated meetings and activity assessments, ensuring effective communication and progress tracking for all sub-unit initiatives.

Certificates

Virtual Assistant

ALX

Customer Relation Management & Product Management

Side Hustle

Soft-Skills Training

Jobberman

Projects

NATIONAL FESTIVAL (NAFEST) 2024 HOSTED BY NCAC

Nov 2024 - Nov 2024

Served as Secretary for the National Festival (NAFEST) 2024, a major cultural event hosted by the National Council for Arts and Culture (NCAC).

INTERNATIONAL ARTS AND CRAFTS EXPO (INAC) 2024 HOSTED BY NCAC

Nov 2024 - Nov 2024

Served as Secretary for the International Arts and Crafts Expo (INAC) 2024, a significant cultural and economic event hosted by the National Council for Arts and Culture (NCAC).

THE CULTURE AND CREATIVE ECONOMY SUMMIT 2024 HOSTED BY NCAC

Sep 2024 - Sep 2024

Served as Rapporteur for The Culture and Creative Economy Summit 2024, responsible for accurately documenting key discussions and outcomes.

Languages

English

Skills

Office Productivity

  • Microsoft Office Suite
  • Word
  • Excel
  • PowerPoint
  • Google Workspace

Communication & Collaboration Tools

  • Zoho
  • Zoom

Administrative Support

  • Virtual Assistant
  • Data Entry
  • Email Management
  • Document Preparation
  • Record Keeping
  • Correspondence Management

Project Management

  • Product Management
  • Process Optimization
  • Strategic Planning
  • Event Coordination

Customer & Stakeholder Relations

  • Customer Relation Management
  • Stakeholder Engagement
  • Client Correspondence
  • Vendor Management

Human Resources & Workforce Management

  • Workforce Planning
  • Staff Verification
  • Personnel Administration
  • Regulatory Compliance
  • Performance Review

Data Management & Analysis

  • Data Analysis
  • Database Management
  • Information Collation
  • Report Generation
  • Trend Identification

Financial Administration

  • Financial Record Keeping
  • Budgeting Support
  • Variance Analysis
  • Pension Administration

Leadership & Soft Skills

  • Leadership
  • Team Collaboration
  • Problem-Solving
  • Strategic Thinking
  • Effective Communication
  • Interpersonal Skills
  • Organizational Skills
  • Time Management
  • Accountability